Senior Serviceability Design Engineer – GM Defense

Jobtailor; Milford (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

GM Defense seeks an experienced Serviceability Engineer to support design development and ensure serviceability and remanufacturability across global vehicle platforms. You will participate in engineering reviews to elevate service issues and drive readiness of service deliverables.

Responsibilities include leading service parts BOM development, tool and procedure validation, and providing technical guidance to program management, field teams, and suppliers.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5 years of professional experience.
• Ability to read engineering schematics.
• Familiarity with service information diagnostics and/or authoring.
• Ability to obtain CAC and Secret clearance eligibility.
• Travel up to 25%.

Responsibilities

• Represent serviceability and remanufacturability during the Design Development Process.
• Participate in Product Engineering meetings and peer reviews to identify service issues.
• Support service deliverable readiness for GM Defense vehicles globally.
• Lead identification of service parts and development of the Service Parts Bill of Materials.
• Support development and validation of service tools and procedures.
• Provide support for emerging and quality issues and coordinate with partners.
• Provide technical direction to support personnel and communicate with internal/external customers.

Skills

Serviceability Engineering

Technical Support

Field Service Experience

Analytical Skills

CAC Eligibility

Education

Bachelor’s Degree

Secret U.S. Security Clearance Eligibility

Tools

Engineering Schematics Reading

Service Parts BOM

Service Information Diagnostics

Job description

Represent advanced serviceability and remanufacturability during the Design Development Process
Participate in Product Engineering meetings and peer reviews to identify, address, or elevate service issues
Support service deliverable readiness for GM Defense vehicles globally
Lead identification of service parts and development of the Service Parts Bill of Materials
Support development and validation of service special tools and procedures
Provide support for emerging and quality issues
Provide technical support to program management, Product Engineering, Parts Release, Remanufacturing, Service Training, Warranty Center, Technical Assistance, Assembly Plants, Field Support, and suppliers
Work with department functions and suppliers on cost reduction and math improvements
Provide technical direction to support personnel
Communicate information to and from internal and external customer organizations
Stay current with new technology and driven practices
Perform special assignments as requested

Requirements

• Bachelor’s degree or equivalent experience
• Demonstrated experience in Serviceability Engineering, Field Service, Product Support, or a related field
• 5 years of professional experience
• Practical diagnostic, technical, or field experience
• Ability to read engineering schematics
• Familiarity with service information diagnostics and/or authoring
• Ability to make decisions autonomously, manage workload, and escape when necessary
• Strong analytical skills and data-driven problem-solving expertise
• Ability to obtain a Common Access Card (CAC)
• Must be a U.S. Person: U.S. citizen, U.S. permanent resident, asylee, or refugee
• Eligible to obtain Secret U.S. Security Clearance after hire
• Must comply with International Traffic in Arms Regulations (ITAR)
• No GM immigration sponsorship now or in the future
• Must be eligible to access classified information at the Secret U.S. Security Clearance level
• Required to travel less than 25%

Core Competencies

Demonstrates expertise in Serviceability Engineering and Product Support, with a strong focus on technical direction, problem-solving, and collaboration across various departments. Capable of managing service deliverable readiness and supporting the development of service parts and tools while ensuring compliance with ITAR and security clearance requirements.

Highest-signal resume keywords

• Serviceability Engineering
• Technical Support
• Field Service Experience
• Analytical Skills
• Common Access Card (CAC) Eligibility

ATS Optimization Keywords

Hard Skills

• Service Parts Bill of Materials
• Engineering Schematics Reading
• Service Information Diagnostics
• Technical Direction
• Data-Driven Problem Solving

Soft Skills

• Autonomous Decision Making
• Workload Management
• Communication Skills

Certifications & Qualifications

• Bachelor’s Degree
• Secret U.S. Security Clearance Eligibility

Industry Keywords

• Remanufacturability
• Product Engineering
• Cost Reduction
• International Traffic in Arms Regulations (ITAR)
• Field Support