Senior Service Technician Lead — HVAC & Building Systems

Bridge Property Management; Raleigh (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K match

Job summary

Bridge Property Management is seeking a Senior Service Technician Specialist, Level 4 to support the Service Manager with scheduling, prioritizing, and overseeing service requests across a multiresidential portfolio.

The role requires 3–5+ years of hands-on experience, EPA certification, and strong troubleshooting in HVAC, plumbing, electrical, and appliances. Leadership and safety compliance are essential components of daily duties.

Qualifications

• 3–5+ years of experience in maintenance or a similar role.
• EPA certification Type I, II, or Universal required; CPO preferred.
• Ability to troubleshoot HVAC, plumbing, electrical, appliances, and related systems.

Responsibilities

• Assist the Service Manager in scheduling and supervising maintenance activity.
• Monitor work orders and prioritize emergencies.
• Diagnosing and resolving advanced issues that lower-tier technicians cannot (e.g., major HVAC, advanced electrical, or boiler issues).
• Leading or training lower-level technicians on company procedures.
• Perform preventive maintenance and repairs.
• Perform safety and quality inspections.
• Walk vacant units after move-out and coordinate make-ready needs.
• Communicate with vendors and monitor completion of repair/replacement work.
• Maintain records of service requests, preventive maintenance, and unit turns.
• Assist Service Manager in overseeing large capital projects or coordinating with outside vendors.
• Support inventory control and community appearance standards.
• Follow company safety procedures and appearance standards.
• General grounds maintenance and repairs, such as cleaning common areas and assisting with trash removal, curb painting, etc.
• Acts as team lead in Service Manager’s absence

Skills

3–5+ years experience

Advanced technical knowledge

Troubleshooting skills

Bilingual communication

Education

High school diploma

CAMT certification

CPO certification (preferred)

Tools

Yardi

SmartRent

HVAC diagnostic tools

Job description

Bridge Property Management is seeking a Senior Service Technician Specialist, Level 4 to support the Service Manager with scheduling, prioritizing, and overseeing service requests across a multiresidential portfolio.

The role requires 3–5+ years of hands-on experience, EPA certification, and strong troubleshooting in HVAC, plumbing, electrical, and appliances. Leadership and safety compliance are essential components of daily duties.