Senior Service Technician

Woda Group; Lansing (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a rapidly growing organization dedicated to creating quality affordable housing. As a Senior Service Technician, you'll be a vital part of ensuring the upkeep and maintenance of properties across multiple locations. This role offers the opportunity to engage with residents, perform essential repairs, and contribute to a customer-centered service culture. If you're ready to make a difference in the community while developing your skills in a supportive environment, this position is perfect for you.

Benefits

Medical, Dental and Vision Insurance

Short Term Disability and Life Insurance

401k with Company Match

Employee Stock Ownership Plan (ESOP)

Cell Phone Discount

12 Days Paid Time Off

8 Paid Holidays & 2 Floating Holidays

Fitness Reimbursement

Qualifications

• Thorough knowledge of plumbing, electrical, and HVAC repair.
• Ability to read repair manuals and follow instructions.

Responsibilities

• Perform general and emergency maintenance of apartments.
• Interact positively with residents to enhance community image.

Skills

Plumbing

Electrical Repair

HVAC Repair

Time Management

Analytical Skills

Problem-Solving Skills

Education

High School Diploma or GED

Tools

Hand Tools

Power Tools

Job description

Job Details

Job Location: East Lansing, MI

Position Type: Full Time

Salary Range: Undisclosed

Description

Senior Service Technician- Region 280, M_

***Road Warrior*** Travel between East Lansing, Portland, Owosso, Durand, Corunna, Mt. Clemens, and Pontiac

DUTIES/RESPONSIBILITIES

• Interact positively with residents and the public to enhance the community image and ensure superior resident retention.
• Perform general and emergency maintenance of apartments and common areas.
• Create and maintain a customer-centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.
• Maintain an attractive community appearance and overall positive curb appeal.
• Perform turnover of apartments, including trash out, cleaning, painting, carpet shampooing and other repairs as necessary or directed.
• Ensure community and walkways are kept free of trash and cleared of safety hazards, especially ice and snow during the winter months.
• Identify actual and potential maintenance problems, including potential liability and workplace hazards, take appropriate actions to handle the problems.
• Document monthly visual inspections of property for defects, condition of roofs, gutters, downspouts, walkways, safety concerns, parking lot and apartments.
• On-call responsibility: must be available for emergency calls after hours and on weekends and holidays, or as assigned.
• Maintain professional appearance with designated maintenance uniform required by company policy.
• Utilize personal protective equipment to ensure safe work environment as required by company policy.
• Maintain cleanliness and upkeep of common area space as directed.
• Consistently maintain cleanliness of dumpster area.
• Clean and maintain exterior and interior corridors.
• Assist with any third-party inspections as needed.
• Performs other related duties as assigned.

BENEFITS

We offer competitive wages and annual bonus opportunities. Benefits include:

• Medical, Dental and Vision
• Short Term Disability and Life Insurance
• 401k with Company Match
• 100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP)
• Cell Phone Discount
• 12 Days Paid Time Off
• 8 Paid Holidays & 2 Floating Holidays!
• Fitness Reimbursement

WHO WE ARE

Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 14,000 housing units in 16 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance.

Qualifications

REQUIRED SKILLS AND ABILITIES

• Thorough knowledge of general plumbing, electrical, and HVAC repair.
• Ability to read repair manuals.
• Ability to use hand tools and power tools.
• Ability to follow instructions.
• Excellent time management skills.
• Strong analytical and problem-solving skills.

EDUCATION AND EXPERIENCE

• Must be at least 18 years old with a high school diploma or GED.
• Must be able to read and speak English and follow oral and written directions.
• Previous experience in maintenance preferred.

PHYSICAL REQUIREMENTS

• Must possess a valid driver’s license and insurance.
• Prolonged periods of standing and walking.
• Must be physically able to climb ladders, bend, and crawl into small spaces.
• Must be able to lift 50 pounds at a time.