HVAC Senior Service Technician

Keil Heating and Air Conditioning, Inc; Riverdale (NJ, IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in HVAC services is looking for a dedicated Senior Service Technician to join their team. This full-time position offers a chance to work with a supportive staff, providing essential maintenance and service to a loyal customer base. The ideal candidate will have a strong background in residential HVAC systems, excellent communication skills, and the ability to work independently. With a commitment to quality service and a focus on employee growth, this company provides a professional environment and numerous benefits, including health insurance and opportunities for advancement. If you’re seeking a long-term career with a caring team, this is the perfect opportunity.

Benefits

Medical Insurance

Dental Insurance

401K Plan with Company Match

Paid Holidays

Paid Personal Days

Uniforms Provided

On-the-job Training

Bonus Incentives

Profit Sharing

Opportunities for Advancement

Qualifications

• 3-5 years of experience in HVAC residential installation and service.
• Proof of continuing education and certifications required.

Responsibilities

• Perform maintenance and service on HVAC systems and water heaters.
• Maintain a customer-focused approach while dealing with homeowners.

Skills

Customer Sales Skills

Problem Solving

Communication Skills

Attention to Detail

Time Management

Education

HVAC Technical School Graduate

Universal Refrigeration Certification

NATE Certification

Tools

iPad

Windows-based Computer Systems

Job description

HVAC Senior Service Technician

Smart, Caring, and Responsible Senior Service Technician wanted full time.

KEIL Heating and Air Conditioning is seeking an experienced residential Senior Service Technician for a full-time position. KEIL has been providing comfort to homeowners in Northern New Jersey for over a century, and we have a growth opening. This is a great opportunity to be part of a wonderful staff that takes care of our established customer base, some of whom have been with us for three generations. We offer a customer-focused environment with friendly, caring co-workers.

We are committed to quality service by empowering reliable & self-motivated individuals. Goal-oriented candidates will provide planned maintenance and service to our homeowner customers. Our services include ductless, central, and high-velocity air conditioning systems, as well as gas and LP-fired furnaces, water, and steam boilers. Knowledge of using an iPad is a plus, as we dispatch, provide Flat Rate Pricing, and invoice using our proprietary software on iPads in the field and in the office.

Primary Responsibilities:

1. Perform maintenance on gas furnaces, water and steam boilers, central air conditioning systems, water heaters, etc., as set forth by KEIL.
2. Perform service on gas furnaces, boilers, air conditioners, water heaters, etc., as set forth by KEIL.
3. Maintain a customer-focused approach, dealing directly with homeowners professionally and positively.
4. Provide your own hand tools (a complete list is provided by KEIL). KEIL provides all major tools.
5. Be able to climb ladders both inside and outside of homes without fear of heights.
6. Lift and move 75 pounds or more with frequency.
7. Clearly and concisely explain replacement systems, accessories, and maintenance agreements to customers.
8. Participate in our emergency night service rotation.
9. Maintain a clean driving record and hold a current New Jersey driver’s license.
10. Have your own transportation to and from our office.
11. Perform other responsibilities as assigned by management.

Key Competencies:

• High energy level and a positive attitude.
• Strong interpersonal and communication skills—verbal and written (English).
• Excellent listening, problem analysis, and problem-solving skills.
• Well-organized, accurate, detail-oriented, with a hands-on attitude.
• Ability to make quick, accurate, and logical decisions.
• Ability to follow and give instructions effectively.

Education and Experience:

• HVAC technical school graduate (Top 10% only).
• 3-5 years of experience in residential installation, maintenance, and service.
• Proof of continuing education.
• Universal Refrigeration Certification.
• Gastite certification.
• Manufacturers training certifications.
• Customer sales skills.
• NATE Certification is a plus.
• Proficiency in Windows-based computer systems.

Benefits:

• On-the-job training (30-60 days with mentors).
• Starting hourly pay $28.00 - $35.00, based on experience, ability, and attitude.
• Work hours: 7:00 - 3:30, Monday - Friday, alternate Saturdays, with additional overtime as required.
• Opportunities for advancement within the company.
• Professional working environment with co-workers and customers.
• Uniforms provided.
• Paid holidays and personal days.
• Medical, dental, life, and long-term disability insurance.
• 401K plan with company match.
• Bonus incentives and residual income opportunities.
• Profit sharing based on company goals.

Only those seeking a long-term career with a great team should apply. Please email your resume to be considered for this position.

KEIL is a family-owned, drug-free, criminal history-free company established in 1908.

• Principals only; recruiters, please do not contact.
• No phone calls about this job.
• Respond via email only to: [e-mail]. Please include your detailed resume and contact information.