Senior Service Project & PMO Lead (ERP/CRM Programs)

Philips

Plymouth (MN)

On-site

USD 123,000 - 195,000

Full time

3 days ago

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Benefits offered by this job

PTO

401k match

HSA

Stock purchase plan

Education reimbursement

Total Rewards benefits

Job summary

Philips is seeking a Service Internal Project Manager to lead critical service programs and projects, partnering with Business Process Experts and leaders to develop standardized processes while addressing IGTD-specific needs. You will drive cross-functional alignment, process improvements, quality compliance, and PMO development while mentoring junior project managers and service innovation engineers.

You will manage ERP/CRM implementations, build comprehensive project plans, and ensure

Qualifications

Minimum 8+ years of project/program management experience or equivalent.
Bachelor's degree required; Master's preferred.
Experience leading cross-functional teams and PMO development.
Regulated or medical device experience preferred.

Responsibilities

Lead high-impact service programs and projects, managing scope, budget, resources, timelines, risks, and quality.
Oversee ERP/CRM implementations across multiple projects; align with senior leaders on priorities.
Build relationships across functions; translate complex needs into clear plans.
Identify risks and opportunities; implement practical process improvements.
Drive best practices in program management within a matrixed enterprise.