Senior Service Program Manager - ERP/CRM Delivery

Philips International; Cambridge (MN); On-site; USD 123,000 - 195,000; Full time

Benefits offered by this job

PTO

401k match

HSA with company contribution

Stock purchase plan

Education reimbursement

Job summary

Philips Minnesota is seeking an experienced Service Internal Project Manager to lead critical service programs, managing scope, budget, resources, timelines, risks, and quality to ensure delivery aligned with organizational priorities.

You will build cross-functional teams around ERP or CRM implementations, mentor junior staff, and drive process improvements in a matrixed environment. This onsite role requires presence in Plymouth, Cambridge, San Diego, or Colorado.

Qualifications

• Minimum 8+ years of experience with Bachelor's degree or 5+ years with Master's in PM, program management, or Agile.
• Experience in medical device regulated environment preferred.
• Excellent cross-functional collaboration and leadership skills.

Responsibilities

• Lead high-impact service programs and projects from scope to delivery.
• Develop comprehensive project plans and ensure alignment with priorities.
• Mentor junior project managers and service engineers; drive process improvements.

Skills

Project Management

Agile Methodology

Stakeholder Management

Education

Bachelor's degree in a relevant field

Master's degree in Project Management or related field

Tools

ERP systems

CRM systems

Job description

Philips Minnesota is seeking an experienced Service Internal Project Manager to lead critical service programs, managing scope, budget, resources, timelines, risks, and quality to ensure delivery aligned with organizational priorities.

You will build cross-functional teams around ERP or CRM implementations, mentor junior staff, and drive process improvements in a matrixed environment. This onsite role requires presence in Plymouth, Cambridge, San Diego, or Colorado.