Senior Service Desk Technician – Windows & SCCM Expert
SmartRecruiters, Inc.
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
SmartRecruiters, Inc. is seeking an experienced IT/Desktop Support Technician to install, configure, and troubleshoot Windows workstations and peripherals. You will provision OS and software, use remote tools, and deliver hardware to end users in Cary, NC.
The role requires strong customer service, documented processes, and advanced troubleshooting, including Active Directory, SCCM, and printer support, with a focus on reliability and end-user satisfaction.
Qualifications
- Experience providing desktop support in an enterprise environment.
- Proficient with Windows operating systems and Microsoft Office.
- Familiarity with SCCM, GPO, and Active Directory.
Responsibilities
- Install and configure Windows PCs and peripherals for end users.
- Move and deploy equipment using carts and vehicles.
- Use remote desktop and ticketing systems to resolve incidents and document work.
Skills
Tools
Job description
SmartRecruiters, Inc. is seeking an experienced IT/Desktop Support Technician to install, configure, and troubleshoot Windows workstations and peripherals. You will provision OS and software, use remote tools, and deliver hardware to end users in Cary, NC.
The role requires strong customer service, documented processes, and advanced troubleshooting, including Active Directory, SCCM, and printer support, with a focus on reliability and end-user satisfaction.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
