Senior Service Advisor - Growth & Benefits, Local Auto Shop

HAYES CHEVROLET BUICK GMC CADILLAC INC; Alto (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Ins.

401(k) with employer match

Paid vacation

Ongoing paid training and certification

Modern facility

Local family-owned dealership

Job summary

Hayes Chevrolet Buick GMC Cadillac Inc in Baldwin, GA is seeking an experienced Service Advisor to join our family-owned, high-performing dealership. You will greet customers, document concerns, and recommend maintenance based on history while building trust and ensuring satisfaction.

The role involves creating estimates, coordinating with technicians, and keeping customers updated through the repair process. A strong service mindset and team orientation are essential.

Qualifications

• Proven experience in customer service and sales
• Experience as a Service Advisor or related role
• Strong communication and attention to detail
• Experience with tablet-based write-up systems is a plus
• Valid driver’s license

Responsibilities

• Greet customers professionally and gather vehicle information.
• Document concerns and recommend maintenance based on history.
• Create accurate estimates for labor and parts.
• Perform walk-around inspections and update customers.
• Review invoices and explain work performed.
• Keep customers informed on repair status.

Skills

Customer service

Sales performance

Service Advisor experience

Communication

Attention to detail

Tablet-based write-up systems

Driver's license

Tools

Reynolds & Reynolds

Job description

Hayes Chevrolet Buick GMC Cadillac Inc in Baldwin, GA is seeking an experienced Service Advisor to join our family-owned, high-performing dealership. You will greet customers, document concerns, and recommend maintenance based on history while building trust and ensuring satisfaction.

The role involves creating estimates, coordinating with technicians, and keeping customers updated through the repair process. A strong service mindset and team orientation are essential.