Growth-Focused Service Advisor | Family-Run Auto Shop

Baldwin, Inc.; Georgia; Hybrid; USD 38,000 - 56,000; Full time

Benefits offered by this job

Competitive weekly pay plan

Medical, Dental, Vision, and Life보험

401(k) with employer match

Paid vacation: 1 week after 1 year; 2/

3 weeks after 5 years

6 paid holidays

Ongoing paid training and certification

Modern, clean, and fully equipped faci

Locally owned, family-run dealership

Job summary

Hayes Chrysler Dodge Jeep RAM of Baldwin is seeking an experienced Service Advisor to join our family-owned dealership in Baldwin, GA. You will greet customers, collect vehicle information, document concerns, and guide maintenance recommendations with clear, accurate estimates.

You will keep customers informed during the repair process, track progress, and review invoices to explain work performed. A growth-minded, high-energy team player is ideal for this role.

Qualifications

• Proven success in customer service and sales performance.
• Previous experience as a Service Advisor, Service Consultant, or similar role.
• High energy, team-oriented, and customer-focused.
• Strong communication skills and attention to detail.
• Ability to operate tablet-based write-up systems (Reynolds & Reynolds a plus).
• Valid drivers' license and clean driving record.

Responsibilities

• Greet customers with a professional, prompt, and friendly attitude
• Accurately gather customer and vehicle information
• Document vehicle concerns based on customer descriptions
• Recommend maintenance and repairs based on age, mileage, and service history
• Create accurate estimates for labor and parts
• Perform walk-around inspections on all vehicles
• Keep customers updated throughout the repair process
• Track vehicle status and ensure timely completion
• Review final invoices with customers and explain all work performed

Skills

Customer service

Sales experience

Communication skills

Team-oriented

Attention to detail

Valid driver's license

Tools

Reynolds & Reynolds

Tablet write-up systems

Job description

Hayes Chrysler Dodge Jeep RAM of Baldwin is seeking an experienced Service Advisor to join our family-owned dealership in Baldwin, GA. You will greet customers, collect vehicle information, document concerns, and guide maintenance recommendations with clear, accurate estimates.

You will keep customers informed during the repair process, track progress, and review invoices to explain work performed. A growth-minded, high-energy team player is ideal for this role.