SERVICE ADVISOR

HAYES CHEVROLET BUICK GMC CADILLAC INC; Alto (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Ins.

401(k) with employer match

Paid vacation

Ongoing paid training and certification

Modern facility

Local family-owned dealership

Job summary

Hayes Chevrolet Buick GMC Cadillac Inc in Baldwin, GA is seeking an experienced Service Advisor to join our family-owned, high-performing dealership. You will greet customers, document concerns, and recommend maintenance based on history while building trust and ensuring satisfaction.

The role involves creating estimates, coordinating with technicians, and keeping customers updated through the repair process. A strong service mindset and team orientation are essential.

Qualifications

• Proven experience in customer service and sales
• Experience as a Service Advisor or related role
• Strong communication and attention to detail
• Experience with tablet-based write-up systems is a plus
• Valid driver’s license

Responsibilities

• Greet customers professionally and gather vehicle information.
• Document concerns and recommend maintenance based on history.
• Create accurate estimates for labor and parts.
• Perform walk-around inspections and update customers.
• Review invoices and explain work performed.
• Keep customers informed on repair status.

Skills

Customer service

Sales performance

Service Advisor experience

Communication

Attention to detail

Tablet-based write-up systems

Driver's license

Tools

Reynolds & Reynolds

Job description

Hayes Chevrolet Buick GMC of Baldwin is looking for an experienced Service Advisor to join our team!We’re looking for an experienced Service Advisor to join our high-performing team! If you're ready to take your career to the next level with a family-owned dealership that values hard work, customer satisfaction, and professional growth, this is your opportunity.What You’ll Be Doing:Greet customers with a professional, prompt, and friendly attitudeAccurately gather customer and vehicle informationDocument vehicle concerns based on customer descriptionsRecommend maintenance and repairs based on age, mileage, and service historyCreate accurate estimates for labor and partsPerform walk-around inspections on all vehiclesKeep customers updated throughout the repair processTrack vehicle status and ensure timely completionReview final invoices with customers and explain all work performedWhat We Offer:Competitive weekly pay planMedical, Dental, Vision, and Life Insurance401(k) with employer matchPaid vacation:1 week after 1 year2 weeks after 3 years3 weeks after 5 years6 paid holidaysOngoing paid training and certification opportunitiesModern, clean, and fully equipped facilityLocally owned, family-run dealership with strong community rootsWhat We’re Looking For:Proven success in customer service and sales performancePrevious experience as a Service Advisor, Service Consultant, or Assistant Lane ManagerHigh energy, team-oriented, and customer-focusedStrong communication skills and attention to detailAbility to operate tablet-based write-up systems (Reynolds & Reynolds a plus!)Valid driver’s license and clean driving recordDesire for a long-term career with a dealership that promotes from withinApply now and let’s talk about your future with Hayes!