Senior Service Advisor - Flexible Hours & Growth

Lithia Motors; Waukesha (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Paid Holidays

PTO

Disability insurance

Life insurance

401(k)

Stock purchase plan

Vehicle discounts

Wellness program

Job summary

Wilde Subaru in Waukesha, WI is seeking an Experienced Service Advisor to greet customers, discuss vehicle needs, and create repair orders in ADP. You will coordinate with technicians and keep customers informed about status and estimates throughout the service process.

Requirements include 1+ year of automotive dealership experience, a valid driver's license, and a willingness to work a flexible schedule including evenings, weekends, and holidays. Competitive benefits are provided by Lithia.

Qualifications

• 1+ year of automotive dealership experience.
• High School diploma or equivalent.
• Valid driver's license and acceptable driving record.

Responsibilities

• Greet service customers, answer calls, and identify vehicle concerns.
• Perform vehicle walk-arounds and review service needs with customers.
• Explain repairs, pricing, and estimates before work begins.
• Create repair orders in ADP and obtain customer authorization.
• Dispatch orders to technicians and communicate throughout the repair process.
• Keep customers updated on status and changes to estimates.
• Process service payments and review repairs at delivery.
• Welcome new vehicle owners through the Sales-to-Service process.

Skills

Typing

Mathematics

Education

High School diploma or equivalent

Tools

ADP

Job description

Wilde Subaru in Waukesha, WI is seeking an Experienced Service Advisor to greet customers, discuss vehicle needs, and create repair orders in ADP. You will coordinate with technicians and keep customers informed about status and estimates throughout the service process.

Requirements include 1+ year of automotive dealership experience, a valid driver's license, and a willingness to work a flexible schedule including evenings, weekends, and holidays. Competitive benefits are provided by Lithia.