Auto Service Advisor — Growth, Flexible Hours

Milwaukee Division; West Allis (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid training

Paid vacation

Flexible work hours

Medical, dental, and vision

401K

Closed Sundays

Job summary

The Milwaukee Division is seeking an experienced Service Advisor to greet customers promptly and ensure customer satisfaction. The role involves obtaining vehicle information and providing accurate estimates for labor and parts.

Applicants should have a proven record in customer satisfaction, prior experience in similar roles, and a desire for a long-term career with growth opportunities. The company offers paid training, flexible work hours, and comprehensive benefits.

Qualifications

• Proven record of achieving exceptional Customer Satisfaction.
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must.
• Above average energy level.
• A desire for a long term career with a growing organization.
• Personal and professional integrity.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend needed maintenance based on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Explain all completed work and charges to customers.

Skills

Customer Satisfaction

ADP computer experience

Energy level

Integrity

Job description

The Milwaukee Division is seeking an experienced Service Advisor to greet customers promptly and ensure customer satisfaction. The role involves obtaining vehicle information and providing accurate estimates for labor and parts.

Applicants should have a proven record in customer satisfaction, prior experience in similar roles, and a desire for a long-term career with growth opportunities. The company offers paid training, flexible work hours, and comprehensive benefits.