Senior Service Advisor: Elevate Customer Experience

Penske Automotive; San Diego (CA); Hybride; USD 120 000 - 160 000; Plein temps

Avantages offerts par ce poste

Health care options

401k plan with company match

Career growth opportunities

Training opportunities

Great workplace culture

Résumé du poste

Penske Automotive Group is seeking a Service Advisor for Kearny Mesa Toyota in San Diego, CA. You will be the liaison between customers and the service department, scheduling appointments, reviewing service history, and communicating maintenance needs and cost estimates.

Compensation reflects minimum wage plus commissions with expected annual pay in the six-figure range, acknowledging the high-demand, fast-paced retail automotive environment and bonus opportunities.

Qualifications

• Bilingual Spanish preferred.
• Excellent communication, interpersonal, and organizational skills.
• Genuine interest in providing an exceptional customer experience.
• Strong work ethic with a team-focused approach.

Responsabilités

• Schedule service appointments and coordinate with the service department.
• Review vehicle service history and prepare maintenance recommendations.
• Relay important information about maintenance and repairs to customers.
• Provide accurate cost estimates and explanations to customers.

Connaissances

Bilingual Spanish

Communication skills

Customer service

Team player

Description du poste

Penske Automotive Group is seeking a Service Advisor for Kearny Mesa Toyota in San Diego, CA. You will be the liaison between customers and the service department, scheduling appointments, reviewing service history, and communicating maintenance needs and cost estimates.

Compensation reflects minimum wage plus commissions with expected annual pay in the six-figure range, acknowledging the high-demand, fast-paced retail automotive environment and bonus opportunities.