Bilingual Service Advisor: Auto Care & Growth

Kearny Mesa Toyota; San Diego (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth opportunities

Training resources

Teamwork culture

Job summary

Kearny Mesa Toyota in San Diego, CA is seeking an Automotive Service Advisor to join our team and deliver extraordinary customer experiences.

As the liaison between customers and the service department, you will schedule appointments, review service history, communicate maintenance needs, and provide accurate cost estimates. This role offers performance-based pay with commissions, and aligns with PAG's values of integrity, teamwork, and service excellence.

Qualifications

• Experience scheduling and estimating vehicle service.
• Ability to explain maintenance and cost estimates clearly.
• Strong communication and interpersonal skills.
• Reliable, team-oriented and proactive.

Responsibilities

• Schedule appointments and coordinate service visits.
• Review service history and communicate findings to customers.
• Relay information about maintenance and repairs to customers.
• Provide accurate cost estimates and upsell where appropriate.
• Serve as liaison between customer and service department.

Skills

Bilingual Spanish

Customer service

Communication skills

Organizational skills

Team player

Job description

Kearny Mesa Toyota in San Diego, CA is seeking an Automotive Service Advisor to join our team and deliver extraordinary customer experiences.

As the liaison between customers and the service department, you will schedule appointments, review service history, communicate maintenance needs, and provide accurate cost estimates. This role offers performance-based pay with commissions, and aligns with PAG's values of integrity, teamwork, and service excellence.