Senior Service Advisor: Drive Lane & Customer Experience

Nissan of McKinney; McKinney (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short/Long Disability Insurance

Flexible Spending Accounts (FSA)

401K

Job summary

Nissan of McKinney is seeking an Experienced Service Advisor to join our team. You will be the first point of contact in the service lane, greeting customers, explaining repairs, and coordinating with technicians to keep lines moving smoothly.

We offer a great team environment, comprehensive benefits, and growth opportunities. If you have customer service experience and a professional demeanor, apply today.

Qualifications

• Experience in customer service, retail sales, restaurant or hospitality roles.
• Strong communication and interpersonal skills.
• Ability to manage others and oversee service flow.
• Willing to submit to a pre-employment background check and drug screen.
• Professional, well-groomed appearance.

Responsibilities

• Own the customer’s experience in the service lane and be the first point of contact for customers.
• Explain the repair process and coordinate with technicians to keep service moving smoothly.
• Provide concierge-level support for owner inquiries and ensure a positive customer impression.

Skills

Customer service

Team leadership

Time management

Communication skills

Professional appearance

Clean driving record

Background check

Job description

Nissan of McKinney is seeking an Experienced Service Advisor to join our team. You will be the first point of contact in the service lane, greeting customers, explaining repairs, and coordinating with technicians to keep lines moving smoothly.

We offer a great team environment, comprehensive benefits, and growth opportunities. If you have customer service experience and a professional demeanor, apply today.