Auto Service Advisor — Customer‑First Diagnostics & Repairs

Fifth Gear Automotive; McKinney (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, and vision insurance

Life insurance

Paid time off

Employee discounts

Flexible scheduling

Employee assistance program

Professional development support

Tuition reimbursement

Referral program

Job summary

Fifth Gear Automotive in McKinney, Texas is seeking an Automotive Service Advisor to deliver exceptional customer service while managing repair orders and collaborating with technicians. This role requires a minimum of 2 years' experience in the automotive industry.

Successful candidates will have strong automotive knowledge, excellent communication skills, and the ability to upsell services ethically. Join a company that values teamwork, professional growth, and customer satisfaction.

Benefits include health insurance, 401(k), and professional development support.

Qualifications

• Minimum of 2 years as an Automotive Service Advisor.
• Strong understanding of automotive diagnostics and repair processes.
• Excellent communication skills with the ability to explain technical concepts.
• Proficiency in service management systems.

Responsibilities

• Deliver a welcoming customer experience by identifying vehicle concerns.
• Create detailed and accurate repair orders.
• Communicate recommended services and repairs to customers.
• Collaborate with technicians on service priorities.
• Maintain accurate service records and handle transactions.

Skills

Customer service skills

Communications skills

Automotive diagnostics knowledge

Multitasking ability

Technical concepts communication

Tools

Service management systems

Job description

Fifth Gear Automotive in McKinney, Texas is seeking an Automotive Service Advisor to deliver exceptional customer service while managing repair orders and collaborating with technicians. This role requires a minimum of 2 years' experience in the automotive industry.

Successful candidates will have strong automotive knowledge, excellent communication skills, and the ability to upsell services ethically. Join a company that values teamwork, professional growth, and customer satisfaction.

Benefits include health insurance, 401(k), and professional development support.