Senior Service Advisor - Drive Experience & Team Flow

Sons Automotive Group LLC; Montgomery (AL); Sur place; USD 38 000 - 60 000; Plein temps

Avantages offerts par ce poste

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Health and wellness

Flexible Work Schedule

Saturday Lunches

Discounts on products and services

Résumé du poste

SONS Automotive Group in Montgomery, AL is seeking an experienced Service Advisor for our dealership service departments. You will handle the service drive flow, ensure prompt, courteous care, and take ownership of the customer experience from first contact to final delivery.

Ideal candidates bring prior dealership Service Advisor experience, strong customer service and sales abilities, and a proactive, self-driven mindset.

Qualifications

• Must have Service Advisor experience in a dealership franchise setting.
• Strong customer service and sales experience.
• Ambitious self-starter with proactive approach.

Responsabilités

• Oversee flow of the Service Drive and ensure prompt, courteous service.
• Take ownership of the customer experience and complete assignments to create a positive impression.
• Provide concierge support for all owner inquiries, in person or by phone.
• Ensure daily technician time is sold to service customers.
• Distribute work between technicians to maximize efficiency.

Connaissances

Customer service

Sales experience

Communication skills

Time management

Description du poste

SONS Automotive Group in Montgomery, AL is seeking an experienced Service Advisor for our dealership service departments. You will handle the service drive flow, ensure prompt, courteous care, and take ownership of the customer experience from first contact to final delivery.

Ideal candidates bring prior dealership Service Advisor experience, strong customer service and sales abilities, and a proactive, self-driven mindset.