Lead Automotive Service Advisor

Serra Automotive Group; Birmingham (AL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Life insurance

401k

PTO

Employee discounts

Career growth opportunities

Job summary

Serra Automotive Group in Birmingham, Alabama, is seeking a Service Writer to join their team. The right candidate will have automotive service advisor experience and a valid driver’s license. Responsibilities include meeting with customers, managing service needs, and overseeing quality control to ensure customer satisfaction.

The ideal candidate will demonstrate strong multitasking abilities and computer proficiency, alongside a commitment to maintaining professional standards and fostering customer relationships.

Qualifications

• High school diploma or equivalent.
• Accredited training in service advisor skills and customer satisfaction.
• Automotive service advisor experience required.

Responsibilities

• Meet with customers and determine their needs for vehicle service.
• Increase customer satisfaction and build customer relations.
• Oversee technicians and quality control.

Skills

Automotive service advisor experience

Multitasking skills

Proficient use of computers/business machines

Education

High school diploma or equivalent

Valid commercial driver’s license & clean driving record

Accredited training in service advisor skills

Job description

Serra Automotive Group in Birmingham, Alabama, is seeking a Service Writer to join their team. The right candidate will have automotive service advisor experience and a valid driver’s license. Responsibilities include meeting with customers, managing service needs, and overseeing quality control to ensure customer satisfaction.

The ideal candidate will demonstrate strong multitasking abilities and computer proficiency, alongside a commitment to maintaining professional standards and fostering customer relationships.