Automotive Service Advisor: Lead, Communicate & Care

Don Duncan’s All American Auto & Tire; Millbrook (AL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with match

Career growth opportunities

Job summary

Don Duncan’s All American Auto & Tire in Montgomery and Millbrook, AL, is seeking a Retail Salesperson/Automotive Service Advisor to help customers choose repair and maintenance services, greet them warmly, and schedule appointments. You will clearly explain recommended repairs and keep customers informed of progress.

The role emphasizes strong communication, team leadership in a fast-paced shop, and a proactive, solutions-focused mindset, with the goal of delivering exceptional customer service

Qualifications

• Automotive industry experience (at least 2 Years)
• Strong communication and interpersonal skills
• Ability to lead and motivate a team in a fast-paced environment
• A proactive, solutions-oriented mindset with a commitment to exceptional service

Responsibilities

• Greet customers and assess their vehicle needs.
• Schedule appointments for repair and maintenance.
• Explain service options and recommended repairs to customers.
• Update customers on repair progress and communicate timelines.
• Maintain clear, proactive communication to ensure customer satisfaction.

Skills

Strong communication

Interpersonal skills

Team leadership

Proactive problem-solving

US work authorization

Job description

Don Duncan’s All American Auto & Tire in Montgomery and Millbrook, AL, is seeking a Retail Salesperson/Automotive Service Advisor to help customers choose repair and maintenance services, greet them warmly, and schedule appointments. You will clearly explain recommended repairs and keep customers informed of progress.

The role emphasizes strong communication, team leadership in a fast-paced shop, and a proactive, solutions-focused mindset, with the goal of delivering exceptional customer service