Automotive Service Advisor

SONS Automotive Group; Auburn (AL); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Health and wellness

Flexible Work Schedule

Saturday Lunches

Discounts on products and services

Job summary

SONS Automotive Group is seeking an experienced automotive Service Advisor for our service departments at our Auburn, Alabama location. The ideal candidate has prior Service Advisor experience in a dealership franchise and strong customer service and sales skills.

This position offers growth opportunities within a family-owned operation and a commitment to long-term employee retention. Responsibilities include overseeing the service drive flow, taking ownership of the customer experience, and

Qualifications

• Experience as a Service Advisor in a dealership franchise setting.
• Strong customer service and sales experience.
• Ambitious self-starter with a team-oriented attitude.

Responsibilities

• Oversee flow of the Service Drive and ensure prompt, courteous service.
• Take ownership of the customer's experience to leave a positive impression.
• Provide concierge support for owner inquiries, via phone or in person.
• Ensure daily inventory of technicians' time is sold to service customers.
• Distribute work between technicians efficiently.

Skills

Organization

People management

Time management

Customer communication

Professional appearance

Clean driving record

Background check & drug screen

Job description

SONS Automotive Groupis seeking an experienced automotive Service Advisor for our service departments. To be considered for this position, candidates must have previous Service Advisor experience in a dealership franchise setting. Will consider individuals with proven strong customer service and sales experience. If you are an ambitious self-starter, this could be the perfect opportunity for you.

At SONS Automotive Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

What We Offer

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Saturday Lunches
• Discounts on products and services

Responsibilities

• Oversee flow of the Service Drive. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen

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