Senior Security TAM: Drive Adoption & ROI

Socket.dev; Dallas (TX); Remote; USD 110,000 - 160,000; Full time

Job summary

Anomali seeks a Senior Technical Account Manager to lead customer success for US-based clients. You will own the adoption lifecycle from onboarding through production use, pairing deep CTI and SecOps expertise with executive presence to build lasting relationships with analysts, directors, and CISOs.

You will monitor usage, deliver best-practice recommendations, and ensure customers achieve security operations and threat intel goals. Occasional travel and strong communication are required.

Qualifications

• Bachelor's degree in CS/Engineering or related field.
• Proven experience presenting to senior security leadership incl. QBRs/ERs.
• 5+ years in technical customer success, solutions engineering, or similar.
• Experience with cybersecurity tech (SOAR, SIEM, EDR/XDR).

Responsibilities

• Serve as an Anomali Platform power user for customer success.
• Own adoption lifecycle from onboarding to full production maturity.
• Plan and lead QBRs/EBRs with senior stakeholders.
• Identify renewal and expansion signals from usage and relationships.
• Provide technical advice and resolve customer issues.
• Advocate for customers and communicate ROI/value.

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

Gainsight

Salesforce

JIRA

Job description

Anomali seeks a Senior Technical Account Manager to lead customer success for US-based clients. You will own the adoption lifecycle from onboarding through production use, pairing deep CTI and SecOps expertise with executive presence to build lasting relationships with analysts, directors, and CISOs.

You will monitor usage, deliver best-practice recommendations, and ensure customers achieve security operations and threat intel goals. Occasional travel and strong communication are required.