Senior Security Systems Technician - Intrusion & Fire Alarm

Johnson Controls, Inc.; Reno (NV); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Johnson Controls is seeking a Security Systems Technician 4 to diagnose and repair intrusion, IP CCTV, access control and fire alarm systems across multiple manufacturers. You will communicate clearly with customers, assess needs, and deliver timely repair steps to restore full system functionality.

Ideal candidates bring 5+ years in low-voltage or security trades, licensing, and proven ability to inspect systems, generate reports, and provide solution-oriented recommendations on-site.

Qualifications

• Massachusetts Electrical License (Class D minimum).
• 5 years in low-voltage or security industry.
• Excellent general knowledge of major security manufacturer platforms including Bosch/Radionics, Honeywell, Firelite, Silent Knight, DMP, DSC, etc.
• Valid driver's license with an excellent driving record.
• Ability to pass thorough background and identity checks.

Responsibilities

• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust equipment, repair, or replace inoperative equipment and test for operation.
• Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
• Performs repair and/or inspections of intrusion detection, IP CCTV, Access Control systems and fire alarms (if applicable).
• Assists fellow service technicians with system repairs and completes minor repairs including battery replacement.
• Tests operation of system to the customer monitoring center to properly establish service connectivity.
• Complete all forms accurately and customer paperwork as required.
• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
• Provide quotes to support recommendations and solutions.

Skills

Security industry experience

Blueprints and schematics reading

Customer service

Tools proficiency

Driving record

Education

Massachusetts Electrical License (Class D)

Tools

Bosch/Radionics

Honeywell

Firelite

Silent Knight

DMP

DSC

Job description

Johnson Controls is seeking a Security Systems Technician 4 to diagnose and repair intrusion, IP CCTV, access control and fire alarm systems across multiple manufacturers. You will communicate clearly with customers, assess needs, and deliver timely repair steps to restore full system functionality.

Ideal candidates bring 5+ years in low-voltage or security trades, licensing, and proven ability to inspect systems, generate reports, and provide solution-oriented recommendations on-site.