Security Systems Technician: Field Troubleshooter

YDU JC Air Cond & Ref Inc.- Dubai; Dayton (OH); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Company Vehicle (as applicable)

Referral Bonuses

Comprehensive Benefits

Medical/Dental/Vision insurance

Health Savings Account (HSA)

Life Insurance

401(k) savings plan with company match

Short-Term and Long-Term Disability

Employee Assistance Program

Wellness Program

Job summary

Johnson Controls International plc. is seeking a Security Technician to troubleshoot and service intrusion, IP CCTV, access control and fire alarm systems from multiple manufacturers.

You will work with customers to identify needs and explain the steps to restore full functionality. The role requires 5 years in low-voltage or security, knowledge of major platforms, a valid driver’s license, and the ability to obtain an Ohio Fire License within six months.

Qualifications

• 5 years in low-voltage or security industry.
• Knowledge of major security platforms (Bosch/Radionics, Honeywell, Firelite, Silent Knight, DMP, DSC).
• Valid driver’s license with an excellent driving record.
• Ability to pass background/identity checks.
• Ability to obtain Ohio Fire License within 6 months.
• Reading blueprints/schematics preferred.
• Able to operate hand and power tools and ladders.
• Safe operation of fleet vehicle and customer service skills.

Responsibilities

• Troubleshoot and service intrusion, IP CCTV, access control and fire alarm systems.
• Identify customer needs and explain next steps for repair.
• Inspect systems and provide written/digital reports.
• Provide high level service to resolve building inefficiencies.
• Offer solutions at time of service.
• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust/repair/replace equipment and test operation.
• Coordinate inspections with police/fire departments.
• Assist other technicians with repairs and battery replacement.
• Test system operation and establish connectivity to monitoring.
• Complete forms accurately and prepare customer paperwork.
• Provide quotes to support recommendations.

Skills

Low-voltage/security industry

Security platform knowledge

Valid driver’s license

Background/identity check clearance

Ohio Fire License readiness

Read blueprints/schematics

Hand and power tools

Ladder handling

Safe fleet vehicle operation

Customer service communication

Job description

Johnson Controls International plc. is seeking a Security Technician to troubleshoot and service intrusion, IP CCTV, access control and fire alarm systems from multiple manufacturers.

You will work with customers to identify needs and explain the steps to restore full functionality. The role requires 5 years in low-voltage or security, knowledge of major platforms, a valid driver’s license, and the ability to obtain an Ohio Fire License within six months.