Security Systems Technician – IP CCTV, Access Control, Fire Alarms

Johnson Controls, Inc.; Dayton (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Company Vehicle (as applicable)

Referral Bonuses

Comprehensive Benefits

Medical/Dental/Vision insurance

Health Savings Account (HSA)

Life Insurance

401(k) with company match

Short-Term/Long-Term Disability

Employee Assistance Program

Wellness Program

Job summary

Johnson Controls, a global leader in building security and energy efficiency, seeks a Security Technician to troubleshoot and service intrusion, IP CCTV, access control, and fire alarm systems from multiple manufacturers. You will explain repair steps and provide clear reports to customers, ensuring full functionality and high service standards.

Ideal candidates have 5+ years in low-voltage or security, a clean driving record, and the ability to obtain the Ohio Fire License within six months.

Qualifications

• Minimum 5 years in low-voltage or security industry.
• Excellent general knowledge of major security platforms including Bosch/Radionics, Honeywell, Firelite, Silent Knight, DMP, DSC, etc.
• Valid driver's license with an excellent driving record.
• Ability to pass thorough background and identity checks.
• Ability to obtain a State of Ohio Fire License within six months of employment with JCI.

Responsibilities

• Troubleshoot and service intrusion, IP CCTV, access control and fire alarm systems from multiple manufacturers.
• Identify customer needs and explain next steps and repair processes to return full functionality.
• Inspect systems to ensure proper operation and provide written or digital reports.
• Offer highest level of service to resolve building inefficiencies and service-related items.
• Act as trusted advisor to provide solutions and outcomes at the time of service.
• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust, repair, or replace inoperative equipment and test for operation.
• Coordinate inspections/installations with police, fire departments, or other agencies as needed.
• Test system operation to the customer monitoring center to establish service connectivity.
• Complete forms and customer paperwork accurately.
• Provide recommendations and quotes to improve facility efficiency and upsell where appropriate.

Skills

Low-voltage/security experience

Security systems knowledge

Valid driver's license

Background/identity checks

Ohio Fire License readiness

Education

State of Ohio Fire License (within 6 months)

Tools

Bosch/Radionics

Honeywell

Firelite

Silent Knight

DMP

DSC

Job description

Johnson Controls, a global leader in building security and energy efficiency, seeks a Security Technician to troubleshoot and service intrusion, IP CCTV, access control, and fire alarm systems from multiple manufacturers. You will explain repair steps and provide clear reports to customers, ensuring full functionality and high service standards.

Ideal candidates have 5+ years in low-voltage or security, a clean driving record, and the ability to obtain the Ohio Fire License within six months.