Senior Security Systems Technician - Access Control & CCTV

Securitas Electronic Security, Inc.; San Antonio (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Paid training

Medical, Dental, Vision, and Life

401K with match

Paid time off

Educational assistance

Company vehicle and equipment

Job summary

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions and services. The team supports post-installation issues, project work, and client-facing problem resolution across video, access, intrusion, and fire systems.

The role focuses on responding to trouble tickets, diagnosing and resolving issues, performing preventative maintenance, and documenting changes with a digital change control system.

Qualifications

• High School diploma required or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Fire alarm experience: Bosch, Silent Knight highly preferred
• NICET certification or State Fire License preferred
• ESA Certified Alarm Technician preferred
• Notified Service Technician preferred
• Working knowledge of network communications and IP addressing
• Certifications in enterprise grade CCTV, Access Control a plus
• Strong working knowledge of Microsoft Office
• Excellent problem solving and analytical skills
• Excellent time management skills
• Positive attitude and strong work ethic

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration) and document modifications.
• Produce quality technical documentation describing system deployment for technical and non-technical audiences.
• Perform pre-deployment end to end testing of upgrades and major modifications.
• Perform on-site installations of software upgrades and major modifications.

Skills

Communication skills

Time management

Problem solving

Analytical skills

Teamwork

Attention to detail

Written and verbal communication

Education

High School diploma or equivalent

Tools

Digital change control system

Job description

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions and services. The team supports post-installation issues, project work, and client-facing problem resolution across video, access, intrusion, and fire systems.

The role focuses on responding to trouble tickets, diagnosing and resolving issues, performing preventative maintenance, and documenting changes with a digital change control system.