Senior Security Systems Field Technician

Johnson Controls, Inc.; Raleigh (NC); Vor Ort; USD 79.000 - 103.000; Vollzeit

Zusammenfassung

Johnson Controls helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries. In this role, you will support intrusion, IP CCTV, access control, and fire alarm systems with responsive field service and clear customer communication.

As a Security Technician, you will troubleshoot and service security and life-safety systems, working directly with customers to identify issues, complete service work,

Qualifikationen

• 5 years of experience in the low-voltage or security industry.
• Knowledge of major security platforms (Bosch/Radionics, Honeywell, Firelite, Silent Knight, DMP, DSC).
• Ability to communicate clearly in reports.
• Valid driver's license with clean record.
• Ability to pass background and identity checks.
• Professional customer-facing communication.

Aufgaben

• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust, repair, or replace inoperative equipment and test systems for proper operation.
• Inspect, troubleshoot, and service intrusion detection, IP CCTV, access control systems, and fire alarms when applicable.
• Coordinate inspections and installations with police, fire departments, or other appropriate agencies as needed.
• Assist fellow service technicians with system repairs and complete minor repairs, including battery replacement.
• Test system operation to the customer monitoring center to confirm service connectivity.
• Complete forms, service records, and customer paperwork accurately and on time.
• Provide recommendations, solutions, and quotes to support repairs, improvements, and upselling opportunities.

Kenntnisse

Experience in low-voltage or security

Strong verbal communication

Clear written reports

Valid driver's license

Background checks readiness

Professional customer-facing skills

Tools

Bosch/Radionics

Honeywell

Firelite

Silent Knight

DMP

DSC

Jobbeschreibung

Johnson Controls helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries. In this role, you will support intrusion, IP CCTV, access control, and fire alarm systems with responsive field service and clear customer communication.

As a Security Technician, you will troubleshoot and service security and life-safety systems, working directly with customers to identify issues, complete service work,