Security Field Technician: CCTV & Access Pro

YDU JC Air Cond & Ref Inc.- Dubai; Aurora (CO); On-site; USD 44,000 - 61,000; Full time

Benefits offered by this job

Competitive Starting Pay

Paid Training

Global Advancement Opportunities

Referral Bonuses

Comprehensive Benefits

Medical/Dental/Vision insurance

Health Savings Account (HSA)

Life Insurance

401(k) savings plan with company match

Short-Term and Long-Term Disability

Employee Assistance Program

Wellness Program

And More!

Job summary

Johnson Controls is seeking a Security Service Technician to support commercial customers with expert field service across intrusion, fire alarm, CCTV, and card access systems. You will work as a trusted advisor, helping customers understand system status, resolve service issues, and maintain reliable operations from a remote field location with the tools and equipment needed to work independently.

The focus is on responsive service, clear communication, and dependable repairs that help

Qualifications

• High School Diploma or equivalent.
• 3 to 4 years of experience with Tyco Integrated Security or similar.
• Experience with Card Access, CCTV, and IP cameras.
• HIRSCH Certificate.
• Excellent communication skills.
• Electrical or electronic background.
• Valid driver's license.
• Computer literacy and use of test equipment such as multi-meters, digital analyzers, and commissioning tools.
• Ability to lift and carry equipment.
• NICET II or greater.
• Some college.

Responsibilities

• Repair or replace burglar alarms, fire alarms, CCTV, card access systems, and other security equipment.
• Locate and resolve damaged equipment or wiring, then readjust, repair, or replace inoperative equipment and test it for proper operation.
• Prepare trouble order forms to document temporary repairs and service actions.
• Communicate system and inspection status clearly to customers and the customer care center.
• Coordinate inspections and installations with police, fire departments, or other appropriate agencies when required.
• Provide recommendations, solutions, and quotes to support customer needs and facility efficiency, including upselling opportunities.
• Deliver a high level of customer service and act as a trusted advisor during each service visit.

Skills

Communication skills

Electrical background

Computer literacy

Ability to lift and carry equipment

Valid driver’s license

Education

High School Diploma or equivalent

Some college

NICET II or greater

HIRSCH Certificate

Tools

Multi-meters

Digital analyzers

Commissioning tools

Card access systems

CCTV systems

IP cameras

Job description

Johnson Controls is seeking a Security Service Technician to support commercial customers with expert field service across intrusion, fire alarm, CCTV, and card access systems. You will work as a trusted advisor, helping customers understand system status, resolve service issues, and maintain reliable operations from a remote field location with the tools and equipment needed to work independently.

The focus is on responsive service, clear communication, and dependable repairs that help