Senior Security Operations Lead – Threat & Incident Analytics

Verizon; Basking Ridge (NJ); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Verizon is seeking a highly analytical Senior Manager to join our Cyber Security team. You will investigate complex operational, security, and fraud threats across wireline and wireless accounts and systems, managing multiple work streams and delivering actionable security solutions.

You will work in a hybrid environment with some after-hours coverage and collaborate across Cyber Security, Corporate Security, Ethics and Investigations, and executive relations teams to protect critical Verizon

Qualifications

• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Solid understanding of wireless and wireline systems, operational workflows, and account security.
• Proven experience in fraud investigations, security, risk management, or threat operations.
• Demonstrated ability to analyze data, recognize patterns, and isolate system outliers.

Responsibilities

• Deep-Dive Investigation & Root Cause Analysis: Investigate complex operational anomalies, fraud patterns, and security threats across wireline and wireless systems. Identify root causes and recommend strategies to improve program security and security across the business.
• Account Support & Communication: Partner closely with the Executive Relations Team to provide security support for sensitive account requests and manage urgent, high-visibility escalations. Provide oversight of account lock removal and account protections including SIM lock and port freeze.
• Data & Pattern Analysis: Review daily security events to identify suspicious internal or external threat actor behavior. Analyze large sets of operational and sensitive data to spot trends, establish baselines, and detect subtle outliers or emerging threats.
• Project & Work Stream Management: Simultaneously manage multiple complex projects and investigative work streams, ensuring timely deliverables and operational compliance.
• Cross-Functional Collaboration: Build strong collaborative relationships across internal business units, technical partners, and cross-functional operational teams within Cyber Security, Corporate Security, Ethics and Investigations and other parts of the business.
• Process & System Adaptation: Continually adapt to rapid changes in systems, operational processes, data structures, and the broader threat landscape including identifying ways to implement AI into our daily operations.

Skills

Data analysis

Security investigations

Executive communication

Project management

Threat intelligence

Education

Bachelor's degree

Tools

SQL

Job description

Verizon is seeking a highly analytical Senior Manager to join our Cyber Security team. You will investigate complex operational, security, and fraud threats across wireline and wireless accounts and systems, managing multiple work streams and delivering actionable security solutions.

You will work in a hybrid environment with some after-hours coverage and collaborate across Cyber Security, Corporate Security, Ethics and Investigations, and executive relations teams to protect critical Verizon