Senior Secretary, Vital Records & Admin Support

State of South Dakota; Pierre (SD); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

11 paid holidays

Generous vacation and sick leave accr—

Dental, vision, and other insurance

Job summary

The State of South Dakota Department of Health, Office of Vital Records, is seeking a highly organized Senior Secretary to provide advanced administrative support and ensure timely processing of vital records transactions.

Responsibilities include handling online and mailed requests, coordinating marriage registrations, maintaining records, and responding to inquiries. The role requires discretion, excellent customer service, and strong organizational skills in a fast-paced environment.

Qualifications

• Strong organizational, interpersonal, and communication skills.
• Experience coordinating multiple priorities in a fast-paced environment.
• Exceptional attention to detail and accuracy.
• Excellent customer service skills with diverse audiences.
• Ability to exercise discretion and maintain confidentiality with sensitive information.
• Strong problem-solving and critical-thinking abilities.
• Experience interpreting policies, procedures, or regulations and applying them appropriately.
• Proficiency with computer systems, databases, and standard office software.

Responsibilities

• Process online and mailed vital records requests; coordinate marriage registration activities.
• Maintain and update records in the vital records system; answer inquiries from public, Registers of Deeds, healthcare facilities, funeral directors, and others.
• Serve as a resource for users regarding vital records procedures and system functionality; exercise independent judgment on routine issues.

Skills

Organizational skills

Multitasking

Customer service

Communication

Discretion/confidentiality

Problem solving

Policy interpretation

Teamwork

Job description

The State of South Dakota Department of Health, Office of Vital Records, is seeking a highly organized Senior Secretary to provide advanced administrative support and ensure timely processing of vital records transactions.

Responsibilities include handling online and mailed requests, coordinating marriage registrations, maintaining records, and responding to inquiries. The role requires discretion, excellent customer service, and strong organizational skills in a fast-paced environment.