Senior Scheduling Coordinator - Patient Access Center

Mount Sinai Morningside; New York (NY); On-site; USD 26,000 - 39,000; Full time

Job summary

Mount Sinai Morningside is seeking a Scheduling Coordinator II to lead scheduling activities for patients, consults, and follow-ups. The role involves mentoring junior staff, training colleagues, and assisting in front desk oversight in the absence of supervision.

The position emphasizes accurate data entry, insurance verification, and coordination across the practice management system to support smooth patient flow.

Qualifications

• High School diploma or GED is required.
• Minimum 3 years of secretarial/clerical experience, preferably in a medical practice.

Responsibilities

• Schedule patient FPA appointments and update the practice management system.
• Collect patient demographics and insurance information; enter into the system.
• Verify insurance coverage prior to appointments and advise on referrals/authorizations.
• Mentor less experienced Scheduling Coordinators and administrative staff.
• Serve as liaison between Scheduling Coordinators and Administrative Assistants; assist in front desk oversight.
• Participate in patient satisfaction initiatives and appointment reporting.

Skills

Scheduling

Customer service

Mentoring

Education

High School diploma/GED

Job description

Mount Sinai Morningside is seeking a Scheduling Coordinator II to lead scheduling activities for patients, consults, and follow-ups. The role involves mentoring junior staff, training colleagues, and assisting in front desk oversight in the absence of supervision.

The position emphasizes accurate data entry, insurance verification, and coordination across the practice management system to support smooth patient flow.