Senior Scheduling Coordinator, FPA Access Center

Mount Sinai; New York (NY); On-site; USD 26,000 - 40,000; Full time

Job summary

The Scheduling Coordinator II at Mount Sinai Health System coordinates patient appointments, consults, and follow-ups, taking a lead role in mentoring staff and ensuring smooth front desk operations in the absence of supervision.

Responsibilities include entering patient demographics, verifying insurance, and coordinating referrals. The role emphasizes customer service, teamwork, and accurate data entry within the practice management system.

Qualifications

• High School diploma/GED.
• 3 years secretarial/clerical experience, preferably in a medical practice.

Responsibilities

• Schedules patient appointments and updates the practice management system.
• Collects patient demographics and insurance information and enters them into the system.
• Verifies insurance coverage prior to appointments and notifies patients of referrals or authorizations.
• May schedule tests or additional consults.
• May initiate reminder calls for upcoming appointments.
• Trains and mentors junior Scheduling Coordinators and administrative staff.
• Acts as liaison between scheduling staff and administrative assistants.
• Contributes to customer service initiatives and appointment reporting.
• Supports performance appraisal processes with the supervisor.
• Performs other related duties.

Education

High School diploma/GED

Job description

The Scheduling Coordinator II at Mount Sinai Health System coordinates patient appointments, consults, and follow-ups, taking a lead role in mentoring staff and ensuring smooth front desk operations in the absence of supervision.

Responsibilities include entering patient demographics, verifying insurance, and coordinating referrals. The role emphasizes customer service, teamwork, and accurate data entry within the practice management system.