GI Scheduling Specialist - Patient Care Coordination

Orlando Health, Inc.; Land O' Lakes (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Orlando Health in Land O' Lakes, FL is seeking a Scheduling Coordinator for the GI department. The role requires coordinating scheduling, rescheduling, and cancellations of tests and procedures while communicating with physicians and patients.

The position may require floating to other locations as needed. Responsibilities include maintaining appointment accuracy, using scheduling systems, and ensuring customer service excellence with a Patient First Philosophy.

Qualifications

• Must have scheduling experience.
• GI scheduling experience preferred but not required.
• Must complete Orlando Health medical terminology course within 90 days of hire.

Responsibilities

• Communicate with physicians, patients, and ancillary/surgical areas to schedule, reschedule, and cancel tests and procedures.
• Provide accurate scheduling criteria for patient preparation, arrival location and time.
• Maintain working knowledge of scheduling systems and basic data entry.

Skills

Scheduling

Customer service

Healthcare experience

Medical terminology course

GI scheduling experience

Education

High School Diploma

Tools

Scheduling software

Job description

Orlando Health in Land O' Lakes, FL is seeking a Scheduling Coordinator for the GI department. The role requires coordinating scheduling, rescheduling, and cancellations of tests and procedures while communicating with physicians and patients.

The position may require floating to other locations as needed. Responsibilities include maintaining appointment accuracy, using scheduling systems, and ensuring customer service excellence with a Patient First Philosophy.