Senior Scheduler - Oncology Front Office Lead

The US Oncology Network; Pearland (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

The US Oncology Network, Texas Oncology, is seeking a Scheduler for the Pearland, Texas location. This full-time position will support scheduling patient appointments and tests, coordinating with medical staff, and ensuring accurate documentation in the EMR.

Levels I, II, or Senior will be offered based on candidate experience. The role involves inbound/outbound calls, coordination with clinics, and adherence to compliance programs while delivering patient-centered care close to home.

Qualifications

• High school diploma or equivalent required.
• 0–3 years office experience preferred, preferably in a medical office.
• Knowledge of medical terminology and coding is a plus.
• Excellent written and verbal communication skills required.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

• Answers all incoming calls and directs callers to appropriate personnel.
• Schedules new patients, patient referrals and returning patients in the computer system per physician/office guidelines.
• Cancels/reschedules appointments according to physician schedule changes and notifies clinic personnel.
• Obtains and enters all insurance authorizations and referrals in patients' charts/EMR.
• Collects co-pays, deductibles, and other out-of-pocket amounts at the time of visit.
• Maintains primary scheduling templates containing physician meetings and satellite schedules, etc.

Skills

Communication skills

Medical terminology

Coding knowledge

Microsoft Office

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

The US Oncology Network, Texas Oncology, is seeking a Scheduler for the Pearland, Texas location. This full-time position will support scheduling patient appointments and tests, coordinating with medical staff, and ensuring accurate documentation in the EMR.

Levels I, II, or Senior will be offered based on candidate experience. The role involves inbound/outbound calls, coordination with clinics, and adherence to compliance programs while delivering patient-centered care close to home.