Senior Patient Services Lead - Medical Office Scheduling

The US Oncology Network; Houston (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

The US Oncology Network's Texas Oncology in Kingwood-North is seeking a Patient Services Coordinator. This full-time role greets patients, registers and schedules appointments, collects demographics and co-pays, and serves as a liaison between patients and clinical staff.

Level 1, 2, or Sr based on experience, the position requires excellent customer service, basic computer skills (Outlook, Word, Excel), and HIPAA compliance. Join a network delivering high-quality cancer care close to home.

Qualifications

• High school diploma or equivalent.
• Receptionist or office experience preferred.
• Proficiency with Outlook, Word, and Excel.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Registers and schedules appointments for patients; collects demographics and insurance information.
• Answers, screens, and responds to routine questions; routes messages to appropriate personnel.
• Schedules returning appointments and provides appointment details; coordinates with clinical staff.

Skills

Receptionist experience

MS Office

Medical office

Data entry

Education

High school diploma

Tools

Scheduling software

Job description

The US Oncology Network's Texas Oncology in Kingwood-North is seeking a Patient Services Coordinator. This full-time role greets patients, registers and schedules appointments, collects demographics and co-pays, and serves as a liaison between patients and clinical staff.

Level 1, 2, or Sr based on experience, the position requires excellent customer service, basic computer skills (Outlook, Word, Excel), and HIPAA compliance. Join a network delivering high-quality cancer care close to home.