Senior SAP ERCS Transformation Lead — Utilities

Accenture PLC; Columbus (OH); On-site; USD 150,000 - 434,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and LTC

401(k) plan

Bonus opportunities

Job summary

Accenture PLC is seeking a senior leader to drive large-scale transformations in Energy Retail and Customer Operations, focusing on meter-to-cash improvements, digital channels, and data-driven customer experiences. You will shape strategy, lead cross-functional teams, and guide client engagements at the executive level.

Ideal candidates bring 12+ years in utilities, SAP CIS experience, strong business acumen, and a proven track record of revenue growth and operational excellence.

Qualifications

• 12+ years of Utilities sector experience with Energy Retail and Meter-to-Cash transformation.
• Experience leading large-scale transformation programs and SAP CIS implementations.
• Strong ability to engage with C-suite and influence strategic decisions.

Responsibilities

• Lead large-scale transformation programs across Energy Retail and Customer Operations.
• Serve as trusted advisor to C-suite and executives, aligning initiatives with business outcomes.
• Define market-leading offerings in Energy Retail and Customer Transformation.
• Originate and close complex sales opportunities to drive practice growth.
• Oversee multi-disciplinary delivery teams and ensure high-quality outcomes.

Skills

Utilities sector expertise

Energy Retail

Customer Operations

Meter-to-Cash transformation

Executive stakeholder management

Digital transformation

Data, analytics, AI

Education

Bachelor's degree or equivalent (minimum 12 years)

Tools

SAP CIS

Job description

Accenture PLC is seeking a senior leader to drive large-scale transformations in Energy Retail and Customer Operations, focusing on meter-to-cash improvements, digital channels, and data-driven customer experiences. You will shape strategy, lead cross-functional teams, and guide client engagements at the executive level.

Ideal candidates bring 12+ years in utilities, SAP CIS experience, strong business acumen, and a proven track record of revenue growth and operational excellence.