Senior SAP ERCS Transformation Lead - Utilities

Accenture PLC; Boston (MA); Vor Ort; USD 94.000 - 270.000; Vollzeit

Benefits dieser Stelle

Impactful Projects with Leading Client

Collaborative Work Culture

Competitive Compensation and Benefits

Zusammenfassung

Accenture is seeking a seasoned utility industry consultant to lead strategic engagements in energy retail and customer service transformation. You will drive digital transformation, improve customer experience, and enhance operational efficiency, partnering with senior executives to align initiatives with business goals.

The role requires deep SAP experience, Meter-to-Cash mastery, and successful delivery of large-scale customer transformations.

Qualifikationen

• Minimum 5 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery.
• Minimum of 3 years of functional experience in/with SAP.
• Expertise in Meter to Cash operations, functions, and technologies.
• Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements).
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)
• Bonus Points If: You have at least 2 years of experience in an advisory or consulting role.

Aufgaben

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
• Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives .
• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer‑centric transformation initiatives.
• Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
• Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.
• Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
• Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work
• Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.

Kenntnisse

Utility Industry Experience

SAP Experience

Meter to Cash

CIS Replacements

Advisory/Consulting Experience (bonus)

Ausbildung

Bachelor's degree or equivalent (minimum 12 years) work experience

Tools

SAP

Jobbeschreibung

Accenture is seeking a seasoned utility industry consultant to lead strategic engagements in energy retail and customer service transformation. You will drive digital transformation, improve customer experience, and enhance operational efficiency, partnering with senior executives to align initiatives with business goals.

The role requires deep SAP experience, Meter-to-Cash mastery, and successful delivery of large-scale customer transformations.