Senior Salesforce Solution Architect – Enterprise AI

100 Salesforce, Inc.; Maryland; Hybrid; USD 123,000 - 273,000; Full time

Benefits offered by this job

Time off programs

Medical

Dental

Vision

Mental health support

Parental leave

Life and disability insurance

401(k)

Employee stock purchasing program

Job summary

Salesforce is seeking a Solution Architect to lead enterprise workstreams, crafting comprehensive Salesforce solutions and guiding client delivery. The role emphasizes hands-on architecture, stakeholder management, and driving business outcomes in large-scale deployments.

You will collaborate with Customer Success, Product, and Professional Services teams to deliver value, with travel about 25% to support federal and civilian agencies as needed.

Qualifications

• 5+ years in enterprise projects using waterfall and agile methods.
• Extensive Salesforce configuration and customization experience.
• Ability to define architecture landscape and deliver comprehensive solutions.
• Experience leading discovery sessions and writing user stories.
• Strong documentation and modeling using diagrams (UML, flow).
• Excellent presentation and written communication skills.
• Willingness to travel ~25% and work with cross-functional teams.
• U.S. citizen with ability to obtain Public Trust clearance.

Responsibilities

• Serve as trusted advisor and lead critical initiatives for value delivery.
• Guide rationalization and deployment of new technologies with stakeholders.
• Communicate complex concepts clearly to diverse audiences.
• Identify risks and drive issue resolution to keep programs on track.
• Negotiate solutions with customers and partners to meet objectives.
• Ensure program direction and artifacts are aligned with strategy.
• Advise on and articulate program strategies for Salesforce platform.

Skills

Salesforce architecture

Salesforce customization

Waterfall & Agile

Discovery sessions

Communication skills

Presentation skills

Leadership

Public Sector familiarity

Education

Degree or equivalent relevant experience

Job description

Salesforce is seeking a Solution Architect to lead enterprise workstreams, crafting comprehensive Salesforce solutions and guiding client delivery. The role emphasizes hands-on architecture, stakeholder management, and driving business outcomes in large-scale deployments.

You will collaborate with Customer Success, Product, and Professional Services teams to deliver value, with travel about 25% to support federal and civilian agencies as needed.