Senior Salesforce Service Cloud Integrations Engineer

Maven Companies Inc.

Seattle (WA)

On-site

USD 150,000 - 200,000

Full time

2 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Maven Companies Inc. is seeking a Senior Engineer (Salesforce Service Cloud Integrations focus) in Seattle, WA. You will lead complex enterprise deployments, design and implement Agentforce-based solutions, and partner with Salesforce product and account teams to drive success.

You will mentor agents, establish development standards, and guide customers through discovery, architecture, and phased implementation while ensuring data quality and secure integrations across systems.

Qualifications

8+ years of experience delivering Salesforce solutions in enterprise environments.
Strong understanding of Service Cloud capabilities and contact center operations.
Hands-on Agentforce implementation experience across discovery, design, configuration, and deployment.
Experience with Salesforce Flow, Apex, and APIs in integration projects.
Data quality, retrieval relevance, and access control in enterprise data contexts.

Responsibilities

Lead discovery and architecture workshops for Salesforce/Agentforce projects.
Guide architecture and design reviews; mentor Agentforce developers.
Advise customers on best-fit solutions and phased implementation plans.
Define and justify when to use standard Salesforce features vs. custom development or Agentforce.
Collaborate with product, SI partners, and vendor teams to deliver reliable solutions.