Senior Salesforce Platform Engineer — Scale GTM, Equity

Amplitude; San Francisco (CA); On-site; USD 160,000 - 240,000; Full time

Benefits offered by this job

Equity

Comprehensive benefits

Job summary

Amplitude is seeking a Senior Salesforce Platform Engineer to own end-to-end visibility into our Salesforce ecosystem, including CPQ, data quality, and deployments. You will partner with Sales, GTM Ops, Finance, Product & Engineering to deliver governed solutions across Salesforce and connected platforms.

The role requires 5+ years of Salesforce administration experience, CPQ expertise, and strong communication.

Qualifications

• 5+ years of Salesforce administration experience, including hands‑on work with Salesforce CPQ and quote-to-cash processes in a production revenue organization.
• Hands‑on experience with Salesforce Sales Cloud and a functional understanding of CPQ, pricing rules, and the quote-to-contract-to-order handoff.
• Hands‑on experience writing and maintaining Apex (triggers, classes, batch/schedulable jobs), with the ability to read, troubleshoot, and safely extend existing code.
• Foundational knowledge of other Salesforce development concepts (Visualforce, Lightning Web Components, SOQL/SOSL, platform limits).
• Experience integrating Salesforce with third‑party tools via native connectors, managed packages, or integration platforms.
• Strong customer service orientation, with a genuine desire to help users work through problems.
• Certified Salesforce Administrator or similar experience
• Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent practical experience)

Responsibilities

• Hands-on platform administration, configuration, troubleshooting, maintenance, testing, upgrades, and user support.
• Maintain and optimize CPQ, pricing, quoting, and opportunity workflows to support the quote-to-cash process.
• Serve as the escalation line of support for Salesforce, handling escalated issues such as contract, entitlement, and provisioning discrepancies, driving root cause fixes.
• Collaborate cross-functionally with business stakeholders, gather requirements independently, and serve as a trusted partner for end users across the RevOps and Salesforce ecosystem.
• Define and implement Salesforce standard operating procedures including but not limited to: field hygiene, data retention, integrations, permission sets, validation rules.
• Conduct regular system audits and health checks to proactively identify and resolve data quality issues.
• Manage pre-production and production environments, deploy changes using change sets or devops tooling, and ensure integrity of changes made to production systems.
• Own Salesforce license allocation and forecasting, and monitor data storage against org limits
• Build integrations, data flows, and install managed packages between Salesforce and external systems
• Create and maintain system documentation for cross-team training, and participate in release planning, UAT, and post-deployment validation
• Contribute as part of the GTM Engineering team to implement roadmap initiatives, working from design through testing and deployment.
• Stay current with Salesforce platform changes and proactively recommend relevant new features or capabilities

Skills

Salesforce administration

Salesforce CPQ

Apex (triggers & classes)

SOQL/SOSL

Sales Cloud

Integrations

RBAC & data access

Customer service orientation

Documentation

Education

Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field

Job description

Amplitude is seeking a Senior Salesforce Platform Engineer to own end-to-end visibility into our Salesforce ecosystem, including CPQ, data quality, and deployments. You will partner with Sales, GTM Ops, Finance, Product & Engineering to deliver governed solutions across Salesforce and connected platforms.

The role requires 5+ years of Salesforce administration experience, CPQ expertise, and strong communication.