Senior Salesforce IT Business Systems Analyst – Hybrid

Chameleon Technologies, Inc.; Everett (WA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with company match

Life, disability insurance

On-demand pay

Job summary

AAA Washington seeks an IT Business Systems Analyst III - Salesforce to own and drive complex analysis initiatives. You will lead stakeholder engagement, shape solutions, and mentor other analysts, ensuring traceability and robust requirements across enterprise systems.

The role emphasizes collaboration between business and IT leadership and requires Salesforce experience in a dynamic, hybrid work environment in Washington.

Qualifications

• Advanced knowledge of business analysis practices and requirements management.
• Experience leading requirements for complex, cross-functional initiatives.
• Proven ability to translate business needs into structured requirements and solutions.

Responsibilities

• Lead stakeholder engagement to understand strategic needs and drive alignment.
• Drive complex analysis initiatives and shape solution direction across enterprise systems.
• Mentor junior analysts and promote analytical capability across the team.
• Own traceability of requirements, user stories, and acceptance criteria.
• Coordinate requirements validation, testing, and UAT activities.
• Collaborate with IT leadership to influence decisions and priorities.

Skills

Stakeholder engagement

Requirements elicitation

Solution shaping

Mentoring

Business systems analysis

Communication

Education

Bachelor’s degree in Information Systems, Business, Computer Science, or related field

Tools

Salesforce

Job description

AAA Washington seeks an IT Business Systems Analyst III - Salesforce to own and drive complex analysis initiatives. You will lead stakeholder engagement, shape solutions, and mentor other analysts, ensuring traceability and robust requirements across enterprise systems.

The role emphasizes collaboration between business and IT leadership and requires Salesforce experience in a dynamic, hybrid work environment in Washington.