Senior Salesforce Governance & Onboarding Analyst (Remote)

Decisive-Point-Consulting; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Decisive-Point-Consulting seeks a Salesforce Business Analyst to support governance for a Salesforce Center of Innovation. You will gather requirements, document governance artifacts, and manage onboarding and offboarding of application teams, ensuring compliance and orderly transitions across the platform.

The ideal candidate has strong stakeholder facilitation skills and experience with Salesforce governance, Confluence, and Jira, with readiness for US-based government-related environment

Qualifications

• Bachelor's degree or equivalent professional experience.
• 5 years of relevant IT, Salesforce, or business analysis experience.
• Ability to obtain and maintain a government background investigation.

Responsibilities

• Elicit, analyze, document, and validate business, governance, process, and functional requirements with stakeholders and application teams.
• Translate operational needs into process guidance, user stories, acceptance criteria, and actionable work items.
• Produce governance artifacts and keep them accurate as processes change.
• Coordinate enterprise-level Salesforce changes and document them before implementation in line with governance processes.
• Maintain and improve governance references and support materials in Confluence.
• Participate in weekly governance and coordination calls.
• Close out governance dependencies so nothing is left open when work completes.
• Onboard new application teams and manage orderly offboarding and disposition of dormant applications.
• Keep best-practice guidance current so teams can serve themselves.

Skills

Requirements gathering

Stakeholder management

User stories & acceptance criteria

Governance artifacts

Salesforce changes coordination

Confluence & Jira usage

Meeting coordination

Dependency management

Education

Bachelor's degree or equivalent experience in Information Systems/Business/CS

Tools

Confluence

Jira

ServiceNow

Salesforce

Salesforce Government Cloud

Job description

Decisive-Point-Consulting seeks a Salesforce Business Analyst to support governance for a Salesforce Center of Innovation. You will gather requirements, document governance artifacts, and manage onboarding and offboarding of application teams, ensuring compliance and orderly transitions across the platform.

The ideal candidate has strong stakeholder facilitation skills and experience with Salesforce governance, Confluence, and Jira, with readiness for US-based government-related environment