Senior Salesforce DTC Lead & PM (Remote)

ICF Olson; United States; Remote; USD 119,000 - 203,000; Full time

Job summary

ICF seeks a strong technical leader to chair the Salesforce Digital Transformation Center (DTC), overseeing multi-org environments, governance, and release management. You will lead a team of architects and admins, shape the technical roadmap, and coordinate design reviews with client teams.

The role is remote (East Coast preferred) with strict security requirements and on-call responsibilities, and requires U.S. citizenship or permanent residency.

Qualifications

• 5+ years of Project Management experience leading large IT projects.

Responsibilities

• Responsible for overall Salesforce Digital Transformation Center (DTC) operations and service delivery.
• Manage a technical staff consisting of Salesforce administrators, architects, and security specialists.
• Lead routine meetings such as daily client status calls, daily team standups, weekly & bi-weekly calls with DTC tenant customers, monthly CIO reviews, and other operational calls as required.
• Assist client with management of the DTC customer presales pipeline from Salesforce use case qualification, functional requirements discovery, and preparation & presentation of high-level solution recommendations and ROM estimates.
• Manage the onboarding of new DTC customer project teams onto the platform.
• Manage the release calendar and coordinate DTC actions for customer application deployments.

Skills

Project Management

Salesforce Leadership

Salesforce Admin

Salesforce Consultant

CI/CD

Cost Allocation

Tools

GitHub

Salesforce

Mulesoft

Job description

ICF seeks a strong technical leader to chair the Salesforce Digital Transformation Center (DTC), overseeing multi-org environments, governance, and release management. You will lead a team of architects and admins, shape the technical roadmap, and coordinate design reviews with client teams.

The role is remote (East Coast preferred) with strict security requirements and on-call responsibilities, and requires U.S. citizenship or permanent residency.