Senior Salesforce Delivery Lead | Program & Vendor Mgmt

AAA Washington; Bellevue (WA); Hybrid; USD 121,000 - 145,000; Full time

Benefits offered by this job

Health insurance (medical, vision, &\n

401(k) with Employer Match

Paid Time Off

Life, Short‑Term Disability and Long‑N

Free parking

Thrive wellness program

Volunteer Time Off

Job summary

AAA Washington is seeking a Senior Salesforce Program Manager to lead planning, coordination, and delivery of Salesforce programs and initiatives. You will manage a team of delivery resources and oversee vendor relationships to align with business priorities and roadmap plans.

You will partner with business stakeholders, IT, and third‑party service providers to manage demand, balance capacity, and drive continuous improvement across the Salesforce delivery function.

Qualifications

• Seven years of experience leading technology projects, programs, or enterprise applications.
• Three years of experience leading teams, project resources, or contractors.
• Experience managing vendor relationships and third-party service providers.
• Experience in project management, program management, prioritization, and delivery planning.
• Strong stakeholder management, communication, facilitation, and leadership skills.

Responsibilities

• Lead the planning, execution, and delivery of Salesforce programs, projects, and enhancements.
• Manage project scope, schedules, resources, budgets, risks, issues, and dependencies.
• Coordinate cross-functional teams to achieve project goals and successful business outcomes.
• Monitor and communicate project status, risks, issues, and recommendations to stakeholders and leadership.
• Directly supervise assigned team members and foster coaching and development.

Skills

Project management

Vendor management

Stakeholder communication

Team leadership

Strategic planning

Agile/Scrum

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

PM software

Job description

AAA Washington is seeking a Senior Salesforce Program Manager to lead planning, coordination, and delivery of Salesforce programs and initiatives. You will manage a team of delivery resources and oversee vendor relationships to align with business priorities and roadmap plans.

You will partner with business stakeholders, IT, and third‑party service providers to manage demand, balance capacity, and drive continuous improvement across the Salesforce delivery function.