Senior Salesforce Analyst | Process & Data Optimization

Dana Canada Corp.; Maumee (OH); On-site; USD 75,000 - 95,000; Full time

Job summary

Dana is seeking a Salesforce Administrator to lead deployment, maintenance, and integration tasks across our global operations in Maumee, Ohio. You will document processes, collaborate with internal customers, and ensure data integrity.

The role requires strong analytical skills, experience with SAP and BI tools (SAP Business Objects, Power BI), and the ability to translate business needs into actionable specifications while delivering training and support.

Qualifications

• Bachelor’s degree in a business or technical discipline or equivalent combination of education and experience (5–8 years).
• 5+ years of related professional experience.
• Knowledge of SAP.
• Experience with SAP Business Objects and Power BI preferred.
• Fluency in English, including reading, writing, and speaking.

Responsibilities

• Serve as a Salesforce Administrator.
• Develop and maintain effective working relationships with internal and external customers.
• Document current business processes, data, and physical environments.
• Evaluate the efficiency and effectiveness of existing processes, data, and physical environments.
• Define business and functional requirements based on analysis findings.
• Develop functional specifications for new processes, data models, and physical environments.
• Recommend build, buy, or outsource solutions based on business needs.
• Develop functional integration test specifications and conduct integration testing and customer acceptance testing.
• Identify, develop, and deliver training required for implementation activities.
• Provide second-tier support.

Skills

Business process analysis

Requirements gathering

Data modeling

Communication with non-technical users

Training delivery

Team collaboration

Problem solving

Six Sigma Black Belt

Education

Bachelor’s degree in business or technical discipline

5+ years of related professional experience

Tools

SAP

SAP Business Objects

Power BI

Job description

Dana is seeking a Salesforce Administrator to lead deployment, maintenance, and integration tasks across our global operations in Maumee, Ohio. You will document processes, collaborate with internal customers, and ensure data integrity.

The role requires strong analytical skills, experience with SAP and BI tools (SAP Business Objects, Power BI), and the ability to translate business needs into actionable specifications while delivering training and support.