Senior Salesforce Analyst: Optimize Processes & Dashboards

Gogo-Business-Aviation; Broomfield (CO); On-site; USD 96,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Immediate vesting 401k plan

Paid time off

Volunteer time off

Employee Stock Purchase Plan

Job summary

Gogo in Colorado is seeking a Salesforce Analyst to serve as the primary end-user contact, optimize processes, and support scalable solutions across the organization. You will partner with developers, architects, and stakeholders to maximize Salesforce value and drive operational efficiency.

Responsibilities include reporting, dashboards, UAT, user onboarding, security, and platform upgrades. A Bachelor's in CS/IT and 5+ years of Salesforce Admin experience are required; Salesforce Administrator

Qualifications

• 5+ years of hands-on Salesforce Administrator experience.
• Experience configuring Salesforce including security, user management, reporting.
• Bachelor's degree in CS/IT or related field.

Responsibilities

• Serve as the primary contact for Salesforce end users and provide ongoing support.
• Gather requirements and implement Salesforce enhancements aligned with goals.
• Develop reports and dashboards for business decision-making.
• Test, validate, and deploy new functionality with UAT.
• Assist with user onboarding and training to increase adoption.

Skills

Salesforce administration

Analytical skills

Communication skills

Problem solving

Education

Bachelor's degree in CS/IT or related field

Tools

Salesforce

Job description

Gogo in Colorado is seeking a Salesforce Analyst to serve as the primary end-user contact, optimize processes, and support scalable solutions across the organization. You will partner with developers, architects, and stakeholders to maximize Salesforce value and drive operational efficiency.

Responsibilities include reporting, dashboards, UAT, user onboarding, security, and platform upgrades. A Bachelor's in CS/IT and 5+ years of Salesforce Admin experience are required; Salesforce Administrator