Senior Salesforce Administrator - Remote & Integrations

Tekmetric; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work

Paid time off

Health benefits

Dental insurance

Vision insurance

Prescription coverage

Mental health support (BetterHelp)

401(k) with employer match

FSA/HSA

Life and AD&D insurance

Home office setup bonus

Job summary

Tekmetric, a cloud-based platform for auto repair shops, seeks a seasoned Salesforce Administrator to manage our Salesforce environment, optimize Sales Cloud, and ensure data integrity. You’ll partner with stakeholders to translate business needs into scalable technical solutions and driveCompliance-focused improvements across systems.

You’ll collaborate with teams to streamline reporting, automate processes, and maintain thorough documentation while supporting end-users with training and

Qualifications

• Minimum of 5 years as a Salesforce Administrator.
• Strong understanding of Salesforce Sales Cloud, data management, and automation best practices.
• Experience with third-party integrations and installed packages.
• Excellent problem-solving and troubleshooting skills.
• Ability to work cross-functionally with stakeholders to translate business needs into technical solutions.

Responsibilities

• Manage a Salesforce environment, including system updates, enhancements, and new functionalities to support business reporting and compliance.
• Collaborate with stakeholders to gather business requirements and translate them into scalable technical solutions.
• Customize and optimize Salesforce Sales Cloud to meet evolving business needs.
• Maintain and update comprehensive documentation on Salesforce processes and compliance controls.
• Conduct post-implementation reviews of Salesforce configurations and user roles to ensure compliance.
• Troubleshoot and resolve issues related to Salesforce applications and integrations.
• Ensure data integrity and security within the Salesforce platform.
• Provide technical support and training to end-users.
• Manage integrations and installed packages, including HubSpot, Chargebee, Zendesk, and Gong.
• Oversee duplicate management, data loads, and automation enhancements.
• Continuously improve automation workflows and processes.
• Maintain a strong focus on optimizing the end-user experience.

Skills

Salesforce Administrator

Sales Cloud

Data management

Automation

Third-party integrations

Troubleshooting

Cross-functional collaboration

Tools

HubSpot

Chargebee

Zendesk

Gong

Job description

Tekmetric, a cloud-based platform for auto repair shops, seeks a seasoned Salesforce Administrator to manage our Salesforce environment, optimize Sales Cloud, and ensure data integrity. You’ll partner with stakeholders to translate business needs into scalable technical solutions and driveCompliance-focused improvements across systems.

You’ll collaborate with teams to streamline reporting, automate processes, and maintain thorough documentation while supporting end-users with training and