Remote Salesforce Support & Admin Specialist

TekSelect; United States; On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Job summary

TekSelect is partnering with a Salesforce ISV with US/Europe presence to recruit a seasoned Salesforce Customer Support and Admin. The role emphasizes troubleshooting, configuration work, and delivering high-value support on the Salesforce platform in a remote-first, flexible environment.

We seek 2-3+ years in Salesforce Admin/Support, strong communication, and hands-on admin skills (Process Builder, Flow, Validation Rules, Reports & Dashboards, Security/Sharing).

Qualifications

• 2–3+ years in a Salesforce Admin, Customer Support, or Consultancy role.
• Hands-on Salesforce administration experience with listed tools.
• Excellent written and verbal communication, ability to explain technical topics to non-technical users.
• Salesforce Administrator Certification (Nice to have).
• Experience supporting SaaS and ISV products.

Responsibilities

• Serve as the first point of contact for customers, providing timely support.
• Troubleshoot issues and help customers maximize product value.
• Perform services/configuration work within the Salesforce platform.
• Collaborate with Global Delivery Team to ensure customer success.

Skills

Salesforce Admin

Customer Support

Communication

Problem-Solving

Education

Salesforce Administrator Certification (Nice to have)

Tools

Process Builder

Flow

Validation Rules

Reports & Dashboards

Security & Sharing

Job description

TekSelect is partnering with a Salesforce ISV with US/Europe presence to recruit a seasoned Salesforce Customer Support and Admin. The role emphasizes troubleshooting, configuration work, and delivering high-value support on the Salesforce platform in a remote-first, flexible environment.

We seek 2-3+ years in Salesforce Admin/Support, strong communication, and hands-on admin skills (Process Builder, Flow, Validation Rules, Reports & Dashboards, Security/Sharing).