Salesforce System Administrator

Tekmetric; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work

Health benefits

Paid time off

Maternity/Parental leave

Wellness stipend

Home office setup bonus

Education support

401(k) match

Counseling support

Job summary

Tekmetric is seeking a Salesforce Administrator to partner with our current Admin, manage and optimize the Salesforce environment, and support reporting, compliance, and business operations.

The role requires strong technical skills, problem-solving, and a user-centric approach to delivering an excellent end-user experience across a hybrid/remote work model with travel for team events.

Qualifications

• Minimum of 5 years as a Salesforce Administrator.
• Salesforce Admin Certification preferred.
• Strong understanding of Sales Cloud, data management, and automation.
• Experience with third-party integrations and installed packages.
• Excellent problem-solving and troubleshooting skills.
• Ability to translate business needs into technical solutions across teams.

Responsibilities

• Manage Salesforce environment including updates, enhancements, and new functionalities for reporting and compliance.
• Collaborate with stakeholders to translate business requirements into scalable technical solutions.
• Customize and optimize Salesforce Sales Cloud to meet evolving business needs.
• Maintain documentation on Salesforce processes and compliance controls.
• Conduct post-implementation reviews of configurations and user roles to ensure compliance.
• Troubleshoot and resolve issues related to Salesforce apps and integrations.
• Ensure data integrity and security within Salesforce.
• Provide training to end-users.
• Manage integrations and installed packages (HubSpot, Chargebee, Zendesk, Gong).
• Oversee duplicate management, data loads, and automation enhancements.
• Continuously improve automation workflows and processes.
• Maintain focus on optimizing end-user experience.

Skills

Salesforce Admin

Sales Cloud

Data management

Automation

Integrations

Troubleshooting

Cross-functional work

Education

Salesforce Admin Certification

Tools

HubSpot

Chargebee

Zendesk

Gong

Job description

About Tekmetric

Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive – not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution – all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with the customers, and lead the industry forward – one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair.

Working the Tekmetric Way

At Tekmetric, we’re building a culture where winning matters – not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here. We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders. Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you. At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.

What You’ll Do

We are seeking a skilled Salesforce Administrator to partner with our existing Salesforce Admin in managing and optimizing our Salesforce environment, ensuring seamless functionality to support reporting, compliance, and business operations. This role requires strong technical expertise, problem-solving skills, and a focus on delivering an excellent end-user experience.

• Manage a Salesforce environment, including system updates, enhancements, and new functionalities to support business reporting and compliance.
• Collaborate with stakeholders to gather business requirements and translate them into scalable technical solutions.
• Customize and optimize Salesforce Sales Cloud to meet evolving business needs.
• Maintain and update comprehensive documentation on Salesforce processes and compliance controls.
• Conduct post-implementation reviews of Salesforce configurations and user roles to ensure compliance.
• Troubleshoot and resolve issues related to Salesforce applications and integrations.
• Ensure data integrity and security within the Salesforce platform.
• Provide technical support and training to end-users.
• Manage integrations and installed packages, including HubSpot, Chargebee, Zendesk, and Gong.
• Oversee duplicate management, data loads, and automation enhancements.
• Continuously improve automation workflows and processes.
• Maintain a strong focus on optimizing the end-user experience.

What You’ll Bring

• Minimum of 5 years as a Salesforce Administrator
• Salesforce Admin Certification preferred
• Strong understanding of Salesforce Sales Cloud, data management, and automation best practices
• Experience with third-party integrations and installed packages
• Excellent problem-solving and troubleshooting skills
• Ability to work cross-functionally with stakeholders to translate business needs into technical solutions

Why You’ll Love Working With Us

Health & Wellness That Have You Covered:

• Enjoy the flexibility of remote work
• Competitive base salaries that reflect your value.
• Generous Paid Time Off, because we know you do your best work when you're well-rested.
• Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
• Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.

Investing in Your Future (and Present):

• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
• Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
• Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
• After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
• Keep growing with support for continuing education - we’re invested in your development.

Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!

Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers . Recruiter communications come from @tekmetric .com email addresses. Please visit this link for further information Fraudulent Job Offers