Senior Salesforce Admin: Shape Federal CX & Automation

NuAxis Innovations; United States; On-site; USD 90,000 - 140,000; Full time

Job summary

NuAxis Innovations is a federal IT company focused on making customer experience central to government solutions. We seek a Salesforce Administrator to lead platform configuration, security, automation, and reporting to support mission-critical federal programs.

You will manage users, profiles, permissions, flows, dashboards, and data management across multi-org environments, with emphasis on security and AppExchange management. Join a team that values collaboration and federal sector excellence.

Qualifications

• Bachelor's degree or an Associate's with relevant experience as stated.
• Five to eight years Salesforce administration experience.
• Salesforce Certified Administrator is required.
• Salesforce Advanced Administrator and Platform App Builder certifications encouraged.
• Preferred: CPQ, Service Cloud, Marketing Cloud and Government Cloud experience.
• Must have Salesforce configuration, user/permission management, flows and automation, reports/dashboards, data management, security admin, AppExchange management.

Responsibilities

• Administer org configuration, objects, fields, page layouts, and record types.
• Manage users, profiles, permission sets, roles, and sharing rules.
• Build declarative automation using Flows and approval processes.
• Develop reports, dashboards, and analytics for operational decision-making.
• Oversee data management, including deduplication, imports, and mass updates.
• Manage AppExchange packages, release readiness, and sandbox refresh cycles.

Skills

Salesforce configuration

User management

Permission management

Flows and process automation

Reports and dashboards

Data management

Security administration

AppExchange management

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Associate's degree + 2 years of relevant experience

Tools

Flow Builder

Data Loader

Data Import Wizard

Salesforce Shield

Event Monitoring

Change Sets

AppExchange package management

Sandbox management

Job description

NuAxis Innovations is a federal IT company focused on making customer experience central to government solutions. We seek a Salesforce Administrator to lead platform configuration, security, automation, and reporting to support mission-critical federal programs.

You will manage users, profiles, permissions, flows, dashboards, and data management across multi-org environments, with emphasis on security and AppExchange management. Join a team that values collaboration and federal sector excellence.