Senior Salesforce Admin - Flow/NPSP Expert, Unlimited PTO

Mercatus Center at George Mason University; Arlington (VA); On-site; USD 110,000 - 150,000; Full time

Job summary

The Mercatus Center at George Mason University is seeking a Senior Salesforce Administrator to support the day-to-day administration, maintenance, and improvement of our Salesforce platform. This hands-on role will work closely with our Junior Salesforce Administrator on daily support and with the Platform Manager on larger technical initiatives.

You will administer Salesforce, build solutions with Flow and declarative tools, manage data quality, and support integrations with Certinia, DocuSign,

Qualifications

• Bachelor's degree or equivalent required.
• 3+ years hands-on Salesforce administration experience.
• Salesforce Platform Administrator certification plus at least one additional certification.
• Strong knowledge of Flow, security, data models, declarative automation, reporting, and data management.
• Experience with Salesforce NPSP or nonprofit donor data models helpful.
• Experience troubleshooting complex issues and translating requirements into technical solutions.

Responsibilities

• Administers and maintains Salesforce including users, permissions, security, objects, fields, and page layouts.
• Triages support tickets, troubleshoots issues, and guides junior admin.
• Designs and maintains Salesforce solutions using Flow, rules, and declarative tools.
• Translates business requirements into maintainable Salesforce solutions.
• Manages data quality, builds reports and dashboards.
• Supports integrations with Certinia, DocuSign, Box, Marketing Cloud, Zapier, and DonorSearch.
• Documents configurations, automations, integrations, and support procedures.

Skills

Salesforce administration

Flow

Security

Data models

Declarative automation

Reporting

Data management

Education

Bachelor’s degree or equivalent

Tools

Salesforce Platform Administrator Certification

Additional Salesforce Certification

Job description

The Mercatus Center at George Mason University is seeking a Senior Salesforce Administrator to support the day-to-day administration, maintenance, and improvement of our Salesforce platform. This hands-on role will work closely with our Junior Salesforce Administrator on daily support and with the Platform Manager on larger technical initiatives.

You will administer Salesforce, build solutions with Flow and declarative tools, manage data quality, and support integrations with Certinia, DocuSign,